Communication creates value, innovation drives growth
Intelligent Ticket
Intelligent Ticket

Flexible and intelligent, improving the efficiency of cross-departmental collaboration and service quality

Intelligent Ticket
Customer Service Bot
Customer Service Bot
24/7 AI assistant offers more efficient and consistent customer service
Customer Service Bot
Live Chat
Live Chat

All-round customer connection, one-stop intelligent workbench

Live Chat
Cloud Contact Center
Cloud Contact Center
Provide contact center solution for enterprises with stable and reliable contact capabilities, helping enterprises to carry out telemarketing and customer service
Cloud Contact Center
Full-cycle customer contact solution
Open up the whole business process, comprehensively empowering the digital upgrading of customer attraction and acquisition, influence and conversion, customer service and other scenarios
  • Pre sales consultation and reception
  • Customer Service Center
  • Enterprise Internal Services

AI and human collaboration to improve customer acquisition and conversion, and perfect customer profile

AI customer service bot and voice bots are online 24 hours a day, covering multiple scenarios such as official website, applets, apps and self-developed platforms. By simulating the voice of real human and natural language understanding, it can achieve the effect and conversion rate comparable to that of real human customer service, reduce the labor cost of enterprises and improve the conversion rate of consultation.

Open up the whole process of pre-sale, in-sale and after-sale customer service, and multiply the efficiency

Through the customer service bot and voice bot, it solves the customer’s pre-sales consultation, product information query, after-sales service, customer complaints and other scenarios online or via telephone voice, achieves seamless between the bot and the agent and transfers complex issues to manual processing, truly reduces cost and enhances efficiency.

Internal service knowledge and systemization to release core productivity

Intelligent knowledge base products are based on large language model, covering enterprise HR center, finance center, administration and IT service center and other scenarios, combined with AI Customer service bot, voice bots, intelligent tickets and other products, to create an intelligent, efficient and landable digital internal service system for enterprises.
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