Retail & E-commerce

A large automotive group generates tens of thousands of customer leads every month. However, traditional manual calling methods are slow and deliver relatively low conversion rates. To break through this bottleneck, the company introduced the Instadesk AI Outbound Calling System, successfully achieving outreach to over 3 million customers, an information collection accuracy rate of 93.2%, and an overall connection rate exceeding 55%. Ultimately, this significantly improved lead conversion efficiency and supported sustained business growth.

Issac

2026-01-15 21:04:25

Under the global commercial wave, the market boundaries of enterprises are constantly expanding, and the international customer base is growing increasingly large. However, service barriers across regions, languages, and cultures, as well as fragmented channel management and data security compliance, have become the key bottlenecks restricting enterprises from enhancing international customer satisfaction and loyalty. Instadesk—Live Chat launched overseas customer service system, with its outstanding performance in multiple dimensions, has become an ideal choice for many enterprises to break through the global service predicament and build international competitive advantages.

Issac

2025-12-17 11:07:57