Financial & Professional Services

Singapore banks widely adopt AI but still struggle with outdated call center limits. An AI-powered smart engagement center enables intelligent routing.

Chris

2026-05-06 14:47:24

A fintech voice bot — an AIpowered phone agent — can automate routine inquiries such as balance checks, transaction history, loan status.

Chris

2026-05-06 14:37:57

Indonesia is one of Southeast Asia's largest fintech markets, with online lending, digital banking, and P2P lending growing rapidly. As of early 2026, total online loan debt in Indonesia exceeded Rp100 trillion, with delinquency and non-performing loans continuing to rise. OJK regulations on collection practices have become increasingly strict, with over 3,800 complaints received in 2025. Financial institutions face a dilemma: growing number of overdue accounts, but manual collection is inefficient, costly, and high-risk.

Issac

2026-05-06 11:04:32

Malaysia's insurance industry continues to grow, with total premium revenue expected to exceed RM60 billion in 2025.

Olivia

2026-05-06 10:42:49

This article compares Instadesk and Twilio for insurance firms, contrasting ready-to-use AI chatbot solutions with custom CPaaS tools.

Olivia

2026-05-01 19:44:41

Reduce insurance agent onboarding by 40% with Instadesk's AI training platform. Features Tagalog role-play real-time compliance feedback.

Olivia

2026-04-30 16:18:35

Banks adopt AI chat and voice bots for 24/7 support, instant loan queries and real‐time fraud s to meet compliance and elevate customer experience.

Chris

2026-04-30 14:18:29

Customers with mild overdue (1-15 days) may have simply forgotten the payment date. A standard, polite voice reminder is enough – no pressure.

IDeskie

2026-04-30 10:45:33

Malaysia is one of the fastest-growing fintech markets in Southeast Asia. As of 2025 five digital banks have received operating licenses including GXBank.

Rina

2026-04-30 10:31:07