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A Case Study for Philippine Insurance | Instadesk
This case study shows how a Philippine insurance company deployed an AI voice agent available 24/7/365 to handle after-hours claims reporting and policy.
Malaysia Voice Recognition Benchmark | Instadesk
Traditional speech engines (Microsoft, Tencent, Google, etc.) achieve only 60-80% accuracy for mixed-language recognition, with latency around 2 seconds.
Increase Call Center ROI with Cloud Software
An insurance company switched from an onpremise call center to Instadesk's cloud software. Results after 12 months: operating costs dropped by 50%.
AI ChatBot with Memory | Instadesk
An AI chatbot with memory retains information from previous conversations, providing a seamless experience across sessions.
AI Quality Monitoring Solution for Business | Instadesk
AI quality monitoring automates this process, providing 100% coverage and realtimes.
Eliminate Boring One-Size-Fits-All Training | Instadesk
Traditional training is one-size-fits-all. Every employee watches the same videos and takes the same quizzes.
Increase Sales Conversion with Live Chat ROI
An insurance company added live chat with AI chatbot to its website to engage visitors, answer policy questions, and capture leads.
On-Premise vs Cloud Call Center Security | Instadesk
Cloud call centers offer enterprisegrade security (encryption, access controls, compliance certifications) without the overhead.
AI-Powered Intelligent Training for Banks | Instadesk
A call center agent forgets to read a required disclosure. A new hire freezes when a customer gets angry.
