Financial & Professional Services

Voicebot in banking: use cases and implementation guide examines how financial institutions are using AI-driven voice automation to manage growing service.

Issac

2026-02-22 22:19:44

IMOU, a leading smart home brand, achieved an impressive 99.2% SLA compliance rate — all thanks to Instadesk customer service bot.

IDeskie

2026-02-14 16:35:33

For Lima Financial Insurance, a global insurance technology giant, bridging multilingual gaps, boosting sales conversion.

IDeskie

2026-02-13 16:13:28

In fast-growing markets, compliance check is no longer a back-office task or a periodic audit. It has become a daily operational requirement.

Issac

2026-02-09 22:25:43

Against the backdrop of the rapid development of e-commerce in Southeast Asia Whether it is health insurance travel insurance.

Issac

2026-02-05 10:27:22

According to IDC, the intelligent customer service market is growing at a 32% CAGR, with adoption rates surpassing 58% globally.

IDeskie

2026-01-29 10:52:57

Abstract: The bank's customer service center receives hundreds or even thousands of customer calls every day.

Issac

2026-01-29 10:07:05

Abstract: Fund business, with its flexible product forms and diverse income models, has become the core growth point of banks' retail business.

Issac

2026-01-27 23:20:12

In recent years, the insurance industry has faced increasingly stringent regulatory oversight, intensified market competition, and more complex customer demands. Competition in the industry has gradually shifted from a focus on products and distribution channels to a broader contest of professional capability and compliance standards.

Issac

2026-01-26 19:56:27