• Live Chat

Top 10 Intelligent Customer Service Systems in 2025: A Must-Read for Cross-Border E-Commerce Businesses

Abstract: At present, as energy state-owned enterprises accelerate their global expansion, an efficient and intelligent overseas customer service system has become a key factor in enhancing the competitiveness of the enterprises. It not only helps enterprises overcome geographical and language barriers, but also enhances customer satisfaction and lays a solid foundation for the expansion of the enterprises' overseas business. So, among the numerous overseas customer service systems, which ones are the best choices for energy state-owned enterprises? Today, we will reveal the top ten ranking list of overseas customer service systems for you, and focus on introducing a product with significant advantages - Instadesk Live Chat.

• call center

Alibaba Partners with Instadesk to Deploy Global Multilingual Voice AI Agent, Achieving 2.6×Lead Growth

Abstract:As the world's leading B2B e-commerce platform, Alibaba, in order to further enhance the efficiency of reaching international customers and the accuracy of intention screening, Instadesk—Call Center has jointly developed a large-scale model voice intelligent entity integrating multilingual recognition, intelligent interaction, and intention judgment, to achieve the intelligent upgrade of cross-border business services.