• Quality Inspection
• large model quality inspection

Solving Quality Inspection Challenges in Bank Customer Service and Complaint Handling Calls: Instadesk Quality Inspection System Achieves Coverage from 2% to 100%

For a long time, the quality inspection work of bank customer service calls, complaint handling, etc., has been facing industry pain points such as excessive reliance on manual work, limited coverage, untimely risk detection, and failure to utilize data value. Traditional manual sampling can only cover 2% of service conversations, while the remaining 98% of massive service data have become hidden blind spots for compliance risks and service deficiencies, seriously slowing down the upgrade pace of bank customer service operation management. Instade,based on the actual urgent needs of bank quality inspection, relies on AI technology and integrates the core capabilities of large models to create a multimodal AI quality inspection system, accurately solving various quality inspection problems in customer service call-in and complaint handling scenarios, upgrading the bank's quality inspection scope to 100%, and helping the bank achieve the core operational goals of quality improvement, cost reduction, compliance, and efficiency increase.

• Quality Inspection
• large model quality inspection

Next-Generation AI Quality Inspection for Global Enterprises

In the current international market, quality inspection still largely relies on traditional manual methods. In this fast-paced modern society, this has long failed to meet the market demands. Meanwhile, the industry trend is gradually shifting towards intelligent quality inspection, which forces us to move towards this direction as well. And quality inspection is also a major highlight of the Instadesk product, and it has already gained prominence in the international market.