• AI-powered service chatbot

Instadesk Chat Bot: Generative AI in Customer Service

Currently, the customer service of global multinational companies is entering a completely new stage. In the past, the core goal of customer service was "to solve problems". But today, enterprises are more concerned with: How can we respond more quickly? How can we provide services on a large scale? How can we enhance the customer experience without increasing costs? The emergence of Generative AI is providing answers to these questions. Instadesk Chat Bot will become the exclusive solution for your cross-border customer service.

• service chatbot
• AI-powered service chatbot

Instadesk Chat Bot: Business Chat Definition, Functional Roles, and Brand Recommendation

The globalisation trend has swept across the world, but there are still many obstacles for enterprises when going global, whether in terms of language or time difference. As customer demands continue to rise, if you still view customer communication as "phone calls + emails", you are likely to be lagging behind. Today's customers are more accustomed to "sending messages at any time and receiving responses immediately". And enterprises are also using a more efficient way to communicate with customers - Instadesk Chat Bot. It is safe to say that Chat Bot has become the infrastructure for enterprise customer experience.

• service chatbot
• AI-powered service chatbot

Instadesk Live Chat: An All-in-One Customer Service Platform for Global E-Commerce

The 2024 Two Sessions government work report explicitly proposed "promoting the healthy development of new business forms such as cross-border e-commerce", which undoubtedly illuminates the path for us to expand overseas markets and seek new growth models. However, when we actually embark on the journey of cross-border expansion, we will find that challenges are everywhere, especially the tough nut to crack in customer service, which really gives us a headache. Instadesk Live Chat helps e-commerce businesses provide cross-border customer service and enhance customer satisfaction.