Why Us

  • AI-powered risk warnings

    Provide comprehensive protection across all channels,Reducing complaint risk by up to 65%
  • Tri-mode AI collaboration

    Recognition accuracy increased by 50%, labor costs reduced by 30%, and rule updates accelerated by 80%.
  • Automatic customer analysis

    Best practices, and predictive closing strategies. Increase sales efficiency by 90% and win rate by 35%.

How It Works

Multi-Modal AI Quality Inspection

Out-of-the-box industry solutions + multi-model combination, quality inspection accuracy increased by 50%, labor costs decreased by 30%

Customer Pain Points: Complex rules, high missed detection rate, and high manual review costs.

  • One-click activation of over 50 industry templates
  • Tri-model collaboration: initial rule screening + semantic understanding + agent judgment
  • Automatic policy conversion to rules
  • One-sentence iterative model

50%

Accuracy

40%

Missed detection rate

80%

Rule update efficiency

30%

Labor costs

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Omnichannel Compliance Monitoring

Comprehensive omnichannel monitoring + multi-level risk alerts reduce complaint risk by 65% and increase customer satisfaction by 30%

Customer Pain Points: Fragmented channels, difficult oversight, numerous complaints, and a lack of data-driven decision-making

  • Omnichannel Access: Email/Phone/IM chat (such as WeChat, WhatsApp, and Line), Live Streaming, Video, and Documents
  • Three-Level Risk Alert: Automatically categorized as High, Medium, and Low
  • Decision Cockpit: Heatmaps + Trend Analysis + Employee Ranking
  • Human-Machine Collaboration: AI Annotation + Manual Review + Automatic Archiving

65%

Complaint Risk

30%

Customer Satisfaction

40%

Staff Efficiency

90%

Violation Filter

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Multi-Modal AI Quality Inspection

Inconsistent sales actions, knowledge hard to retain, success relies on luck Automate lead capture, knowledge retention, and action scoring; sales efficiency ↑90%, win rates ↑35%

Customer Pain Points: Inconsistent sales actions, knowledge hard to retain, success relies on luck

  • Automatic lead capture & tracking
  • Self-updating Knowledge Base — Top scripts, FAQs, and SOPs automatically captured
  • Action scoring: key moments scored, playback & training enabled
  • Predictable wins: historical data-driven sales probability

80%

Lead Capture

200%

Script Retention

90%

Management Efficiency

35%

Win Rate

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Precise Customer Insights

Conversational and profiling driven, generating actionable strategies, increasing FAQ/SOP retention by 200%, and first-pass resolution rate by 40%

Customer Pain Points: Recordings pile up, value is untapped, and strategies are based on intuition.

  • Customer Profile Generation: Industry/Needs/Pain Point Labeling
  • Strategy Intelligent Recommendations: High-Conversion Actions & Churn Analysis
  • Knowledge Application: Translating Best Practices into SOPs
  • Growth Loop: Insight → Strategy → Execution → Review

200%

SOP Retention

40%

First-Pass Resolution

Customer LTV

Quantifiable Increase

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Why Choose Us

Risk
Intelligent compliance safeguards the lifeline of our business

65%

Complaints

90%

Violation interception rate

Efficiency
Three-mode collaboration improves operational efficiency

40%

Customer service first-time resolution rate

90%

Sales execution efficiency

Technology
Proprietary AI and voiceprint recognition, fully implemented in all scenarios

93%

Recognition accuracy rate

100%

Industry adaptability

Experience
50+ industries, 2,000+ customers, fast delivery

<7days

Average launch time

6

Delivery Center Response

Industry Solutions

A wealth of practical SOPs for a deeper understanding of the industry and business.

Automotive
Invitations to stores,
showroom reception,
test drives,
after-sales service,
hotline,
complaint handling
Finance
Telesales,
post-loan management,
branch services,
online business processing,
credit review,
insurance interviews,
customer service,
after-sales follow-up
Retail
Telesales,
customer service,
after-sales follow-up,
complaint handling,
online business processing
Education
Telesales,
Business WeChat sales,
after-sales follow-up,
customer service,
online business processing
Elevate Your Customer Experience. See How Instadesk Can Help.

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